Play for fun, not addiction. At 89app, we believe every player's safety and mental health is our greatest responsibility.
Our commitment: Responsible gaming at 89app is more than a policy — it's part of who we are. Our goal is simple: every player should be able to enjoy gaming safely and have fun doing it.
Set your own daily, weekly, or monthly deposit limits to keep your budget in check.
Make use of automatic break reminders after set intervals and manage your gaming time mindfully.
The option to temporarily or permanently close your account whenever you feel it's necessary.
Check your session time and spending regularly during breaks to stay aware.
Strict age verification is in place to prevent anyone under 18 from accessing the platform.
Our support team is always here to help you with any issue.
Responsible gaming means playing within your means, with a plan, and purely for enjoyment. At 89app, we always want our players to see gaming as a form of entertainment — not a solution to life's problems.
When online gaming goes beyond entertainment, it can take a toll on your personal, family, and financial life. That's why 89app is firmly committed to responsible gaming. We're not just a gaming platform — we genuinely care about our users' mental well-being.
Many players in Bangladesh are trying online gaming for the first time. 89app is committed to creating a safe environment where every player can enjoy the experience responsibly and have fun.
Keep in mind: Gaming is always for entertainment. Never game to chase losses or relieve stress.
For responsible gaming on 89app, we recommend following a few core principles:
Gaming addiction often develops gradually and can be hard to recognize on your own. Use the questions below to assess yourself:
Do you often spend more time or money on gaming than you planned?
Do you chase your losses by placing more bets to try to win back what you lost?
Do you feel restless, irritable, or on edge when you can't game?
Are you hiding your gaming habits from family or friends?
Are you taking on debt or dipping into savings to cover gaming costs?
Are you skipping work, studies, or family responsibilities to game?
Have you tried to cut back on gaming multiple times but couldn't?
Caution: If you answered "Yes" to three or more of the questions above, it's worth seeking help. Reach out to the 89app support team or speak with a specialist.
Identifying the signs early makes it much easier to overcome problem gaming. Below is a comparison of different warning signs:
| Field | Normal gaming | Problem gaming |
|---|---|---|
| Time | Scheduled play sessions | Playing for hours on end, losing sleep |
| Money | Stay Within Your Budget | Overspending, going into debt |
| Mindset | Losses are accepted | Unable to move on from losses, frustration |
| Relationships | Healthy relationships with family and friends | Relationship strain, loneliness |
| Control | Can be stopped at any time | Difficulty stopping |
On 89app, you can easily set your own gaming limits. To use these features:
Important: Once a limit is set, lowering it takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this is in place for your own protection.
The most powerful responsible gaming tool on 89app is Self-Exclusion. If you feel your gaming is getting out of hand, you can take a temporary or long-term break at any time.
During self-exclusion, you will not receive any promotional emails or notifications, and you will not be able to log into your account. Any balance you have will be kept safe.
Worth remembering: Attempting to open a new account during self-exclusion is a violation of 89app's terms. We detect such attempts and close the accounts.
89app is strictly for users aged 18 and above. We enforce rigorous age verification to keep minors away from online gaming.
If a minor registers an account using false information and this comes to our attention, the account will be closed immediately and any deposited funds will be returned.
The 89app responsible gaming team is always here for you. Reach out to our support team with any concern or issue — we're here to help, not to judge.
Support: Email: [email protected] | Response time: within 24 hours, 7 days a week.
Remember — asking for help is not a sign of weakness, it takes courage. Use 89app's responsible gaming features and keep gaming enjoyable.
Join 89app and use our responsible gaming features to build a healthy, enjoyable gaming experience.
18+ for adults only | Play Responsibly