Data Protection

89app Privacy Policy — Your Information Is Safe With Us

See exactly how your personal information is collected, used, and kept secure — with complete transparency.

Last Updated: January 2026

Your Privacy Is Our Priority: By accessing or using 89app, you agree to this Privacy Policy. We will never sell your information.

How We Protect Your Information

SSL Encryption

All your data is protected by 256-bit SSL encryption, ensuring bank-level security.

No Third-Party Data

Your personal information is never sold or transferred to any third party.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits.

KYC Verification Transparency

Documents collected for identity verification are used solely for legitimate purposes.

Your Controls

You can request to view, correct, or delete your information at any time.

Marketing Options

You can unsubscribe from promotional messages at any time.

Scope & Applicability

89app ("we", "us") takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — why we collect it, and how we store and protect it.

This Privacy Policy applies to all 89app services and platforms. By using our platform, you agree to this Privacy Policy. We will notify you of any changes made to this policy in a timely manner.

We believe transparency is the foundation of trust. That's why our Privacy Policy is written in plain language — so you always know exactly what happens with your information.

What Information We Collect

2.1 Information Provided Directly

Information you provide when registering or using 89app's services:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Current & Permanent Address
  • ID document details (NID, passport, etc. — for KYC verification)
  • Payment information (mobile banking number, bank account number)

2.2 Automatically Collected Information

When you browse 89app, we automatically collect certain information:

  • IP Address & Device Information
  • Browser type and operating system
  • Page views, session duration, and click patterns
  • Cookie & Local Storage Data
  • Referral source and affiliate information

2.3 Transaction-Related Information

We securely collect and store information related to your deposits, withdrawals, and gaming activity. This data is used to prevent fraud, resolve disputes, and meet regulatory requirements.

Data Type Purpose of Collection Retention Period
Identity Information KYC Verification, Account Security 5 years after account closure
Transaction Information Financial Auditing, Dispute Resolution 7 Years
Browsing Data Service Improvement, Analytics 2 Years
Cookie Data Improving User Experience 1 Year
Support Contact Ensuring Service Quality 3 Years

Purpose of Data Use

89app uses your information only for specific, legitimate purposes. We never use your data unnecessarily. The main reasons we process your data are:

  • Account Management: Manages registration, login, and account verification processes.
  • Service Delivery: Ensuring access to gaming, deposit, withdrawal, and promotional features.
  • Security & Fraud Prevention: Detecting and stopping suspicious activity.
  • Regulatory Compliance: Fulfilling licensing authority requirements.
  • Service Improvement: Analytics to improve the user experience.
  • Customer Support: Managing support tickets and resolving issues.
  • Promotional Communications: To keep you informed about offers and bonuses, with your consent.

Our Commitment: Your information will never be sold to third parties for advertising purposes. This is a core principle of 89app's policy.

Data Sharing & Third Parties

4.1 When Information Is Shared

89app strictly protects user privacy. However, there are certain circumstances under which information may be shared with third parties:

  • Payment Processors: Limited data shared with payment gateway providers to complete transactions.
  • Regulatory Authority: To meet legal obligations upon request from licensing and regulatory authorities.
  • Law Enforcement: Under a valid legal order or court directive.
  • Technology Partners: Software service providers required for platform operations.

4.2 Third-Party Obligations

All third parties we work with are contractually required to uphold the same privacy standards. They may not use your information for their own purposes or act outside the scope of 89app's instructions.

Caution: 89app will never ask for your password, PIN, or full payment details without a prior request from you. If anyone asks for this information, please notify our support team immediately.

Cookie Policy

5.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. 89app uses cookies to enhance your browsing experience and maintain service quality.

5.2 Cookies We Use

  • Essential Cookies: Essential for login sessions and security.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: For monitoring and improving site performance.
  • Marketing Cookies: To show relevant promotions (based on your consent).

5.3 Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

Your Rights & Controls

Under 89app's Privacy Policy, you have the following rights:

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under specific conditions.
  • Right to Restrict Processing: The right to request that data processing be restricted in certain circumstances.
  • Right to Portability: Request a copy of your information in a machine-readable format.
  • Right to Object: The right to object to the use of your data for specific purposes.

To exercise any of these rights, contact our support team. We are committed to responding to your request within 30 days.

Please Note: Some information may not be deletable due to legal obligations — for example, financial transaction records that must be retained to meet regulatory requirements.

Data Security Measures

89app uses industry-leading technology and practices to keep your information secure. Our security infrastructure is regularly audited by independent security experts.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Stored data is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • A 24/7 monitoring system is active for suspicious activity.
  • Staff access to information is controlled through role-based permissions.
  • Regular data backups are stored on secured servers.

While we are committed to maintaining the highest level of security, no online platform can guarantee 100% security. In the event of any security incident, we will act promptly and notify all affected users.

Protection of Minors

89app is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is carried out at the time of registration. If a minor opens an account using false information and this comes to our attention, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian believes their child has submitted information to 89app, please contact our support team.

Policy Changes & Updates

89app may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the platform. Updated policies take effect from the date they are published.

We recommend visiting this page regularly to stay informed about our latest policies. Continued use of the platform after any update will be taken as your acceptance of the revised policy.

Current Version: This Privacy Policy was last updated in January 2026 and is effective as of that date.

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection team. We take all requests seriously and are committed to responding promptly.

Our support team is available 24/7. We typically respond to privacy-related requests within 24–48 hours.

Contact: Email: [email protected] | Response time: 24–48 hours

Start Gaming Safely Today

Your data is protected, your experience is guaranteed — join 89app and enjoy safe gaming.

বাংলা